Artificial Intelligence (AI) is no longer a future concept—it is actively reshaping how businesses operate, compete, and grow. From automating repetitive tasks to enabling intelligent decision-making, AI is becoming a core pillar of digital transformation strategies worldwide.
However, adopting AI is not as simple as implementing new tools. It requires a clear roadmap, the right technical expertise, and a scalable development approach. This is where an experienced IT development consultant plays a critical role.
By partnering with a reliable IT development consultant, businesses can accelerate AI adoption, reduce operational risks, and unlock long-term value. Whether it’s building custom AI solutions, integrating machine learning models, or scaling development teams, an IT development consultant ensures that technology aligns with business objectives.
In this article, we explore the rapid growth of AI, its impact on business, and why Vietnam has become a leading destination for AI outsourcing and IT development consultant services.
Introducing AI Development and Its Impact on Business
Rapid Development of AI
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Source: Machine Learning
The field of generative AI is developing at an extraordinary speed. Many AI tools that are widely used today were introduced only within the past few years, yet they have already been adopted across multiple industries and business functions.
According to recent surveys, a growing number of organizations are integrating generative AI into their operations, with at least one business function regularly using AI technologies. This rapid adoption is driven by breakthroughs in deep learning and large-scale neural networks.
Technologies such as the GPT series have significantly improved natural language processing capabilities. These models enable machines to understand, generate, and respond to human language with high accuracy, opening up new possibilities for automation and innovation.
From an IT development consultant perspective, this rapid advancement requires businesses to continuously adapt and update their technology strategies. Companies that leverage the expertise of an IT development consultant can quickly identify relevant AI use cases and implement them effectively.
Impact on Business
A McKinsey study states that one-third of participants regularly use at least one generative AI feature. This fact suggests that 60% of organizations with reported AI adoption are using generative AI. This figure implies that generative AI is being used by 60% of the organizations that have reported adopting AI.
Source: McKinsey
Business units implementing these new tools are primarily service operations such as marketing, sales, product development, service development, customer care, and back-office support. These departments are the business units using AI most frequently, and previous research from McKinsey found that, along with software engineering, these three areas can drive approximately 75% of total annual value from generative AI use cases.
Generative AI has the potential to generate between $2.6 trillion and $4.4 trillion in value across industries, according to McKinsey’s analysis of 63 use cases. However, its exact impact depends on a variety of factors, including the mix of features, the importance of those features, and the size of industry revenues.
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Total Potential Value by Industry, 1 Billion USD (Ratio of Sales by Industry) |
Potential Value, Ratio to Operating Income | Product Research and Development, Software Engineering | Customer Service | Sales and Marketing |
Other Departments |
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| Bank | 200-340 (3-5%) | 9-15 | Converting legacy code
Optimize legacy framework migration with natural language translation capabilities |
Interactive Voice Response (IVR) for Customer Emergencies: Generative AI-enhanced IVR interactions partially automate, speed up, and improve resolution rates for customer emergencies (e.g., lost credit card) | Commercial Bank Custom Retail Banking Offers: Create customized marketing and sales content for each customer based on their profile and history (e.g., personalized nudges) and alternatives for A/B testing. | Risk Model Documentation: Create model documentation and scan for missing documentation and relevant regulatory updates. |
| Retail/Consumer Goods | 400-660 (1-2%) | 27-44 | Consumer research: Speed up consumer research through hypothesis testing and strengthen customer targeting by creating “synthetic customers.” | Customer support using augmented reality. Quickly inform employees of product status and consumer preferences in real time. | Supporting the creation of marketing content, accelerate the creation of marketing content and advertising manuscripts | Strengthening procurement supplier processes: Draft playbook for supplier negotiations |
| Pharmaceutical and Medical Products | 60-110 (3-5%) | 15-25 | Research and drug discovery accelerate the selection of optimal proteins and molecules as candidates for new drug formulations | Creation of documents for customers, Creation of medication instructions, and risk notices for resale of pharmaceuticals | Creation of content for commercial personnel, Creation of manuscripts for dialogue with doctors | Drafting contracts, drafting legal documents that incorporate specific regulatory requirements |
Overview of Why Vietnam is Attracting Attention in AI Development
Reduce Costs
According to a report by the ERI Economic Research Institute , the salary of AI engineers in European countries is nearly twice as high as that of AI engineers in Vietnam. The average AI engineer salary in Europe is around €69,761.90 per year. In contrast, the average AI engineer salary in Vietnam is around €25,000 per year.
Vietnam is increasingly recognized as a cost-effective destination for AI development and outsourcing. Compared to Europe and other developed markets, the cost of hiring AI engineers in Vietnam is significantly lower.
This cost advantage allows businesses to work with an IT development consultant to scale development teams without exceeding budget constraints. Companies can allocate resources more efficiently while maintaining high-quality output.
For startups and enterprises alike, partnering with an IT development consultant in Vietnam provides a strong balance between cost and performance.
| Country | Average AI engineer salary (€) |
|---|---|
| European countries | 69,761.90 |
| Vietnam | 25,000 |
Excellent Human Resources
Vietnam has become a hub for high-quality tech talent, particularly in AI, machine learning, and software engineering. The country produces a large number of graduates in STEM fields each year, many of whom quickly gain practical experience through real-world projects.
One of the biggest global challenges is the shortage of experienced AI professionals. Partnering with an IT development consultant in Vietnam allows businesses to overcome this gap by accessing a pool of skilled engineers.
Vietnamese developers are known for:
- Strong technical expertise
- High adaptability to new technologies
- Effective communication in English and Japanese
- Commitment to quality and deadlines
An IT development consultant helps businesses fully leverage this talent pool by assembling the right team for each project.
Reduce Time to Market
Consulting companies are good at this because it’s their field and their day-to-day work. Our experts will have experience working on many AI projects in various industries. Also, you can easily utilize the tools you need. Once they plan the project and divide the labor within the team, there’s no need to wait.
It’s also easy to spot errors during development and change code, frameworks, and environments as needed. Additionally, consulting firms understand that delays affect their reputations. They deliver the work on schedule.
Improved Data Management and Governance
Managing big data is not an easy task. You need a data warehouse or data lake to store all the data you collect. Systems must be connected and integrated with third-party tools and applications to create a streamlined flow of data within the enterprise.
And you need to continually clean and analyze your data. Additionally, sensitive data must be handled with great care and adequate data security must be ensured to prevent leaks. This has a huge impact on your budget and puts an undue burden on your existing employees. Outsourcing solves the problem because the experts are in charge.
Increased Flexibility
Outsourcing companies offer multiple contract models to work with their clients. You can work with our team or hire us as a temporary in-house team until the project is finished. Teams are created based on project requirements and deadlines.
For example, if a consulting firm wants to complete a project quickly, it will bring together a larger team to work on it. Our team will work with your business according to the contract you decide on. The decision-making power may be within your company or with your team. Outsourcing doesn’t always mean you lose control over the project.
Vietnam’s Excellent Offshore Development Companies for AI Development
Relipa
Introduction to business areas and specialized fields
Relipa is one of the top offshore development companies in Vietnam. We specialize in system development and technology solutions for clients worldwide. Headquartered in Hanoi and Tokyo, Relipa’s mission is to support the growth of young generations, foster an environment of positive knowledge sharing, and encourage mutual respect and consideration.
Relipa’s success has been supported by over 200 clients, including Nohara and Leeways. The receipt of ISO/IEC 27001 and ISO 9001 certifications and the digital transformation and technology development partnership for the Japanese market (Japan Digital Experience Partners – JDXP) are reflected in their participation in the event.
Relipa is confident in AI development and honored to have earned the trust of many customers. We specialize in providing services such as smart AI assistants, chatbots, AI product development, and facial recognition software. As one of the leading offshore development companies, we remain committed to delivering comprehensive, customized solutions that meet our clients’ unique needs.
| Company Name | RELIPA JAPAN JSC |
| Established Date | 2016 |
| Number of employees | More than 200 people (as of January 2025) |
| Location |
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| Company services |
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| Contact email | [email protected] |
| Reception phone number | (+84) 24 3200 4725 |
Thanks to our IT personnel, we have had a variety of successful development results.
At Relipa, we undertake a wide range of offshore systems and application development. Our talented engineers and test engineers who are familiar with Japanese will quickly commit to your needs and help you build your ideal system. If you have any requests, please feel free to contact us. We look forward from the bottom of my heart.
Introducing Achievements and Success Stories in AI Development
Automatic inquiry form submission and statistical analysis system
Overview
We have developed a system that automatically detects and categorizes corporate inquiry forms, automatically fills in pre-registered information, and sends them. It also has a function that detects NG keywords in sales spam and does not send the spam if it contains such keywords. Furthermore, it also has a function to make statistics on the transmission results.
Development Background
As part of business development and marketing, many companies try to contact other companies using contact forms on their home pages. However, this is extremely time-consuming and labor-intensive to do manually. Locating a contact form, filling out the required information, and submitting it can be a large and repetitive task when you have hundreds or thousands of companies on your list.
Main Functions
Automatic inquiry form detection and classification, automatic input and submission, sales spam NG keyword detection, statistical analysis of submission results, and convenient system management functions
Period・System
6 months, 1 bridge engineer, 1 technology leader, and 3 developers
Scope of responsibility
- UI design, basic design, development, and testing
- Skills/Language
- Python, Azure, and JavaScript
FPT Japan Holdings Co., Ltd.
FPT Software, part of FPT Corporation, is one of the leading offshore development companies from Vietnam. With revenues of USD 1.87 billion and more than 42,000 employees, the company was founded in 1999 and has expanded its network to 26 countries and regions, operating 59 global offices and 22 development centers. As a pioneer in digital transformation, FPT Software provides world-class services, including smart factories, digital platforms, RPA, AI, IoT, cloud, AR/VR, and BPO—while adhering to strict global standards. Recently, it became the first company in Vietnam and the 18th in the world to achieve TMMi Level 5 certification, reinforcing its reputation among top offshore development companies globally.
| Company Name | FPT Japan Holdings Co., Ltd. |
| Established Date | 2005 |
| Number of employees | More than 2,000 people (as of January 2023) |
| Location | Hanoi
Japan: Tokyo, Sapporo, Yokohama, Nagoya, Kariya, Osaka, Hiroshima, Fukuoka, Okinawa |
| Company services |
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| Contact email | [email protected] |
| Reception phone number | (+81)3-6634-6868 |
VTI Japan Co., Ltd.
VTI Group is one of the leading offshore development companies in Vietnam and Japan. With a wide and deep experience and skilled human resources, we are a one-stop shop for business growth in a wide range of industries, including finance, construction, retail, transportation, and internet services. We provide top-notch solutions. By combining the strengths of each subsidiary, we will build a sustainable and robust ecosystem, leveraging cutting-edge technologies such as cloud computing, AI, IoT, and machine learning to create advanced systems capable of handling large-scale and complex projects. We provide human resources.
| Company Name | VTI Co., Ltd. |
| Established Date | 2017 |
| Number of employees | 1800+ |
| Location | Hanoi/Ho Chi Minh City
VTI Japan Co., Ltd.
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| Business content |
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| Contact URL | Link |
| Reception phone number | Tel: (+81) 3-6261-5698
Fax: (+81) 3-6261-5637 |
NTQ Solution Co., Ltd.
NTQ aims to be recognized as one of Vietnam’s top offshore development companies, establishing a strong presence on the global technology map. NTQ brings together passionate and motivated professionals with deep expertise across various technical fields and a continuous desire to learn. United by creativity and collaboration, we overcome challenges through knowledge sharing and innovative thinking, driving progress and excellence in every project we undertake.
| Company Name | NTQ Solution Co., Ltd. |
| Established Date | June 13, 2011 |
| Number of employees | 1200+ |
| Location |
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| Business content |
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| Contact URL | Link |
| Reception phone number | Tel: (+81)3-3528-8780
Fax: (+81)3-3528-8782 |
Rikkeisoft Co., Ltd.
Rikkei Soft is one of the fastest-growing companies in Vietnam’s IT industry. We pursue our vision of becoming Vietnam’s No. 1 IT company.
| Company Name | Rikkei Co., Ltd. |
| Established Date | 2016 |
| Number of employees | 1600+ |
| Location |
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| Business content |
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| Contact URL | Link |
| Phone number for reception | (+81) 36 435 075 4 |
Summary
As Artificial Intelligence continues to reshape industries, businesses must adapt quickly to remain competitive. However, successful AI adoption requires more than just access to technology—it requires a clear strategy, the right expertise, and efficient execution.
This is why partnering with a reliable IT development consultant is essential.
An experienced IT development consultant helps businesses navigate the complexities of AI development, from identifying high-impact use cases to implementing scalable solutions. By leveraging external expertise, companies can reduce risks, optimize costs, and accelerate their digital transformation journey.
Vietnam has emerged as a leading destination for AI outsourcing and IT development consultant services, offering a unique combination of cost efficiency, skilled talent, and strong technical capabilities. Among the top providers, Relipa stands out as a trusted partner, delivering customized solutions and dedicated development teams that help businesses achieve their goals.
With years of experience and a proven track record, Relipa continues to position itself as a reliable IT development consultant, supporting organizations in building scalable, high-performance systems. Whether you are exploring AI for the first time or looking to scale existing solutions, working with the right IT development consultant can make all the difference.
If you are looking for a professional and experienced IT development consultant to support your AI initiatives, Relipa is ready to help you turn your ideas into impactful, real-world solutions.
