Privacy Policy

Last updated: April 6, 2026
At Relipa Global (“Relipa”, “we”, “our”), we believe trust is built through transparency. This Privacy Policy explains how we collect, use, share, and protect personal information when you access our website or engage with our services.
By using our website, you agree to the data practices described in this policy.

1. Who We Are

Relipa Global is a Vietnam‑based IT consulting and software development company providing AI, blockchain, and digital engineering services to clients worldwide. We operate globally and comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and relevant United States privacy laws.
 

2. Information We Collect

2.1 Information You Provide

We may collect personal information when you:
  • Submit a contact or inquiry form
  • Request consultation or service information
  • Communicate with us via email or other channels
This may include:
  • Name
  • Email address
  • Phone number
  • Company name
  • Any information you voluntarily provide

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:
  • IP address
  • Browser and device type
  • Pages visited and interaction data
  • Date, time, and duration of visits
This data helps us understand how users interact with our website and improve performance.

3. Cookies & Similar Technologies

We use cookies and similar tools to:
  • Enable core website functionality
  • Improve usability and performance
  • Understand traffic and usage patterns
You can manage or disable cookies via your browser settings. Please note that limiting cookies may affect website functionality.

4. How We Use Your Information

We process personal data only when we have a lawful basis to do so.
We use information to:
  • Respond to inquiries and communication requests
  • Deliver and improve our services
  • Share relevant updates, insights, or offerings (opt‑out available)
  • Analyze usage trends and improve user experience
  • Fulfill legal, regulatory, and security obligations

5. Legal Basis for Processing (GDPR)

For users protected under GDPR, we process personal data based on:
  • Consent (e.g., inquiry forms, marketing opt‑in)
  • Contractual necessity (service discussions or delivery)
  • Legitimate interests (website security, service improvement)
  • Legal obligations

6. Data Sharing & Disclosure

We do not sell personal data.
We may share data only with:
  • Trusted service providers supporting our operations
  • Legal authorities when required by law
  • Successor entities in the event of a business transfer
  • Other parties with your explicit consent
All partners are required to apply appropriate confidentiality and security measures.

7. International Data Transfers

As a global company, your information may be processed outside your country of residence. Where required by law, we apply appropriate safeguards (such as contractual protections) to ensure data security and compliance.

8. Data Retention

We retain personal data only for as long as necessary to fulfill its intended purpose, unless longer retention is required by law or legitimate business needs.

9. Your Rights

Under GDPR (EU/UK Users)
You have the right to:
  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
Under US Privacy Laws
Depending on your state, you may have rights to:
  • Know what personal data is collected
  • Request deletion of personal data
  • Opt out of certain data processing
To exercise your rights, contact us using the details below.

10. Data Security

We apply reasonable administrative, technical, and organizational safeguards to protect personal data. While we take security seriously, no system can guarantee absolute protection.

11. Children’s Privacy

Our website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.
 

12. Third‑Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
 

13. Policy Updates

We may update this Privacy Policy periodically. Updates become effective once published on this page with a revised date.
 

14. Contact Us

For questions, concerns, or data requests, please contact us via: